JOHN COX

Review of Reynolds Tavern

Seated with 10 people outside, sat waiting for abo...

Seated with 10 people outside, sat waiting for about 15 minutes to be served. We flagged down a server only on to be told they are short staffed, have wedding parties ongoing, and they won't wait on us; anything we want will have to be ordered from the bar. We spoke with the manager who re-iterated that they were short staffed (on a Saturday night) and they don't want to provide substandard service. As a former restaurant professional, I would think this "manager" would have gone to greater lengths to service his customers up to and including taking our order himself. He was very pretentious and he knows nothing of proper customer service. I wouldn't hire him to wash dishes.