about 1 month I called the fastweb customer servic...

about 1 month I called the fastweb customer service, the operator who answered me I don't remember his code and / or name .... after a while of the call he became a rude raising my voice and saying some absurd things ... . however I am trying to do a moving service .... 1 I find myself having to pay for the moving service and 2 I have to wait about 60 days to get a service which I am not using because FASTWEB cannot proceed immediately .... but you can proceed with the monthly payments, they CANNOT avoid this .... ?????????? !!!!!!!!!!!!!!!!!!! total absurdity for part of the service ..... at this moment I find myself without internet service and sky (at the beginning I wanted to cancel the services but a fasweb employee called me saying that you must cancel the service would be a deposit to pay 600 at 800 euros) to avoid an absurd payment I kept the service that I don't use .... ?????? I wonder and I still wonder ???? and I have not found an answer .... HOW WE ALL SAY WE ARE IN ITALY AND THIS THAT THE ITALIANS SEE AND OUTSIDE ITALY ......
I WILL STILL WAIT AND CONTINUE TO TRY US TO MAKE THE MOVE VIA ONLINE BECAUSE THE CUSTOMER SERVICE OPERATOR STAFF IS VERY BUSY IN LACKING THE REJECTS OF CUSTOMERS WHO DON'T WANT TO WORK ... I HAVE PASSED THE CALL TO A FOREIGN COUNTRY LIKE THIS ALBANIA TO SOLVE YOUR PROBLEM .... THEY DO NOT UNDERSTAND ITALIAN WELL AND THEY ARE RUDE OR I CLOSE THE CALL FOR YOU ....
I'M STILL PROBLEMING AND I CAN'T DO BECAUSE I'M STILL WAITING FOR AVAILABILITY OF THE AREA FOR ABOUT 1 MONTH ....... certainly they won't answer like many people who write about this service .... I am indifferent to the situation that each customer comes offended, disrespect .... they have to say thanks to us customers that they can sell their products ....