G

Greg Parks

4 years ago

Sales at this dealership is dishonest and does not...

Sales at this dealership is dishonest and does not honor commitments. They have no integrity!! Saw a car on dealer website, a recent trade. Called the dealer and talked to Anthony. He was great and very responsive. Then ended up with Anthony's manager, Shawn (Sean) to make the deal. I made a commitment to purchase the car. Dealer was to send paperwork to a Mobile Notary for me to sign. Sent dealer my DL, Proof of Insurance & credit card for deposit. Soon after, Shawn (Sean) stops returning my calls. The Mobile Notary calls and says he has the paperwork for me to sign then suddenly calls back and says - his mistake, was paperwork for someone else not me. Dealer has gone dark, no return calls, no return texts. My guess is someone at the dealer decided they wanted the car after I had made a commitment to buy it. This dealer shoddy, dishonest. Find another M-B to buy your car from. It is sleazy you commit to buy a car and the dealer does not honor the deal because you are from out of state. Only reason they got 1 star is because this could not be posted with 0 stars.

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