Alexander C

Review of Eden Resort & spa

An amazing 5 Star hotel !

An amazing 5 Star hotel !

I would not find it fair to attribute 5 Stars without being able to make a proper comment on this.

Arrival was uncomplicated and the entrance/ reception area was extremely clean, acclimatised and spacious giving you the feeling you are getting into a massive atrium. At the check in desk you are offered some complimentary welcome drinks to spice up the holiday feeling.

Rooms are spacious fully Air conditioned and clean. Room service works every single day and towels even if not needed, are changed every single day. This is obviously a great service to a few, but for me unnecessary. Mini Bar is daily filled with complimentary water ( free of charge ) and Coffee and Tea ( also free of charge). Rooms have a balcony facing the pool and beach area depending on the side you are staying. Furniture is matching the area and is all made of wood. Some people don t like it, but this is extremely conscious and I ve noticed that they have their own carpenters working at the hotel, keeping doors and furniture always to an optimal state. For me this is a sign that the hotel things about self-sustainability with eyes on their own resources, which makes it definitely worth your time.

Corridors, hallways, elevators are all clean and well taken cared.

Regarding the Restaurant/ Buffett there is much to say. Breakfast is rich in fresh fruits: Bananas, Papaya, Pinnacle, Apple and many more, all Fresh and not from the can like you normally see.
Pastry is also a big thing and even if you notice that its frozen pastry that is freshly baked in the morning it tastes delicious.
They have 2 cooks making eggs and omelettes. Fresh Coffee, Juices and some Asian Rice and dishes are also available for our Asian friends.

For dinner you have to look at your attire ( no flip-flops nor shorts for men) you need to use trousers and shoes. They call this casual at the Eden but Woman can get in with dresses showing their ass cheeks. I found this rather inconsistent on the first days, but I just got used to it after a while. Nonetheless a 5 Star worthy dinner with an amazing variety of dishes for every taste. Glasses of water are free of charge and this was quite amazing as if you are traveling on a budget you can save 50 by the end of your holidays.

Pool Area is clean and the water is definitely warmer than normal but still great. They have a big variety of activities going around like Aerobics, Yoga, Volleyball and many more. The Gym is also clean and they offer free towels and water all day long.

Staff is extremely friendly and helpful every time you need anything and they are not doing it for the tips as some people described it.

The only negative point, that definitely needs to be mentioned and was directly reported to the hotel management from my side is that the beach front is a rather unwanted area for the hotel guests and I can explain why.
The beach front is packed with Beach boys / Selling you pretty much everything they can. No problem with some basic proactive selling, but their approaches quickly became an harassment to me and to some other guests.
I am sure the hotel cannot control what happens outside of their premises, but they should be able to speak to them and say that their approach does not work with the common European Guest.
Eden would definitely profit if they would ask the beach boys to take a rather easy-going approach on selling, as many people like me were avoiding the beach in order not to get bothered.

Nonetheless, this hotel was amazing and worth every penny. Great location, friendly staff, clean premises and a kind reminder that Paradise does exist!

Will be recommending your hotel to everyone I know...

BR Alex