Elizabeth Fellner

Review of Gett UK

When I told them a driver didn't wear a mask, they...

When I told them a driver didn't wear a mask, they said the following and refused to give a refund:

"I have spoken with the driver who admitted to not wearing a mask as he did not know that it is required by law. I have explained to him that he must wear a mask from now on. I am going to escalate this matter to our Drivers Discipline team"