Carolina Patricia Palacios Arreaza

Review of Policlínica Metropolitana

In the case of ambulatory surgeries, the treatment...

In the case of ambulatory surgeries, the treatment of the doctors, nurses and stretcher-bearers is excellent. In the cafeteria both food and attention is regular (3). The pre-admission process can improve, be more explicit and customer (patient) oriented. The billing and refund process is poor (1), if the bill is paid for a service and the receipt must be issued immediately, there are no waiting periods.