When a date was set for the fitting of my 10 slidi...

When a date was set for the fitting of my 10 sliding doors, there were many threats of possible penalties if all the listed criteria weren t met by the home owner. But in the end the team turned up 2 days early and I had to hastily arrange for someone to be present ( one of said requirements ).
Quality is excellent, so all was well until a window broke.
My replacement window is pink and mirror effect and definitely doesn t match the other nine windows, in fact it stands out like a sore thumb. I m told by IDSystems that they have fitted the best match and as the small print claims that exact replacements are not guaranteed, the case is closed . In my opinion a difference as great as this should have been highlighted when I placed the order, and not just hidden in the small print.