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Horrible experience overall.

Horrible experience overall.

When working with the finance department, they attempted to raise the interest rate 2 points over what I qualified for - basically for added dealer profit (yes, this practice is legal - but unethical). Then the finance manager offered to lower my interest if I bought a warranty from them. Long story short, they didn't get by with it - and I also quick refinanced the loan to get an even better rate. They openly admitted to doing this and justified it by the fact their finance department is a "profit center". I'm not talking about potential partnerships these guys have with finance companies where they may get kickbacks - I am referring to the fact I was approved for interest rate "X" and they tacked almost 2 points right on top of that! So, you decide.. but this practice is not very ethical. There are too many options to deal with a place like this.
They tried to tell me "all dealerships do this".. This is an outright lie. I bought a new Honda Accord shortly after for my wife - from Honda Superstition Springs - got super low 1.99% financing from Honda - nothing added here. I also bought another Chrysler product for my daughter just last month (Dodge Dart) at Earnhardt - financed for just over 2% - no issues there either (and BTW, this place lost my return business - I bought the Dart elsewhere - when dealerships act like this, they hurt themselves in the long run). At the very least get your own financing or make sure the finance department discloses the actual rate.. or better yet - go elsewhere - why do business with a place like this??

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