Susan Michele Swart

Review of MWEB Africa

It is absolutely impossible to deal with MWeb. Em...

It is absolutely impossible to deal with MWeb. Emails are sent with a do not reply to this email message. I have been waiting for an inspection of my premises in Newlands for a view on whether there is adequate wireless connectivity: I have been informed that 43 Dean Street is located in a 'dead zone' for wireless. Therefore my query about VOIP suitability remains unanswered. Following this query and request I was sent a VOIP phone for which service I am being billed monthly, in my view this is fraudulent billing for a service that has not even been initiated. If someone at MWeb views this, a call to the number/s shown on my Google listing would be appreciated. If you are a member of the public, be aware that the company's claims to impeccable service are debatable.