B

Brooklyn Barracuda

4 years ago

NIGHTMARE!!!! The phone greeting claims of "a pro...

NIGHTMARE!!!! The phone greeting claims of "a professional and courteou staff", right. That's why when I recently had two major problems on the same day, I was blown off by "Wendy", the alleged facility manager. The 50 Shades of Gray tech who performed the mammorgram caused injury to my shoulder and skin. When I told her I'm allergic to adhesive - she slapped a piece on a specific sensitive area THEN, in an obnoxious way, said "Oh I forgot YOU don't want this" and she ripped it off leaving me with a rash and a large welt. When I told her that the machine was coming down on my shoulder in an awkward way and pulling muscle from the top and behind my shoulder and was causing excessive pain, she just shrugged her shoulders and walked away. Then her fellow Shades of Gray follower who did a breast sonogram became annoyed when I asked her to please lock the door - men were walking back and forth in the hall. After the sonogram, she purposely flung open the door wide open while I was sitting on the table, topless, wiping the sono gel off. The people who work there are low-brow, low class and have absolutely no respect for patients whatsoever. They seem more into get them in-get them out so they can go back to texting and phone calls. I'm now on anti-inflammatories for my shoulder which, due to pain, has a limited range of motion. This "Wendy" person - I spoke with her on that day and this afternoon - her exact words were "I'm not continuing this conversation". She WILL be continuing this conversation when she receives a letter from my attorney, and a copy of the complaint I'm filing with the OPMC (Office of Professional Medical Conduct) AND I expect to be reimbursed for the expenses I incurred from needing to visit my doctor and the money paid for the anti-inflammatory medication.

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