M

Last Thursday I went in for a regular oil change. ...

Last Thursday I went in for a regular oil change. I was in and out with no issues. While I was getting in my car it wreaked of gas and I thought that the service member who delivered the car must have had gas on his hands and the smell would go away. I went home for the day and on Friday set out to Temecula to run errands before heading out to Lake Shasta. The smell was still there and even worse when I turned on the AC. It was nauseating. I called GMC and informed them, they stated that I should go into a GMC and have it checked out. This was nearing 4pm and I was already leaving town on a Friday. I was so upset as I had to deal with this horrible smell. I had a friend check it out to make sure I was smelling gas. They confirmed it was really bad. I finally get back and call GMC on Thursday to ask if I can drop the car off for the day on Friday as the smell is really strong and it does give a bad headache. The service member stated NO, I can not drop off the car as they were slammed on Friday. I stated that the issue was caused by them and I really need it to be looked at. He said NO again and gave me a date on Monday. I informed him Im in sales and in my car most of the day and the smell is extremely bad and I would really like it looked at. I also said they can have my car all day, still no. I can't bring in the car Monday as I'm in Seattle, there was no concern from the service member and said well that's all we have. Horrible and complete disrespect. THERE is GAS smells coming from the engine I told him 3 times and it was due to them! I 'm shocked that there was such lack of care and concern. DO NOT GO HERE! A complete lack of care and concern!

Comments:

No comments