I have reached out to Quantum on 3 occasions tryin...

I have reached out to Quantum on 3 occasions trying to determine what a few procedures would cost me out of pocket. Each time I was told I was covered so I had the procedure done and each time I received a bill for a substantial amount of money. I am not a fan. I would much rather speak directly to my insurance company rather than a third party that gives me misinformation. I will say that they are polite but that doesn't help when the bill comes!!