Impossible to find specific departments. All the a...

Impossible to find specific departments. All the addresses point to the ER room, staff don t know where other departments are. It is impossible to get through on the switchboard. Spent 40 minutes looking for Mammogram office, stopped into 3 different parts of the hospital, spent a total of 25 minutes on hold to get transferred to Mammogram office. The hospital system needs to invest in an update to My Chart with specific addresses and phone numbers. How about some external signage as well? They also need to invest in a switchboard solution that answers calls in a timely manner and has a mission of having a first call resolution. Once I did get through to the Mammogram office, the employee I spoke with was amazing and empathetic.