R

We recently had a total vehicle loss and found our...

We recently had a total vehicle loss and found ourselves struggling to locate another vehicle that was comparable. I came across a very similar vehicle on the Jack Schmitt Colliinsville website, and requested to speak to a pre owned sales team member. I was quickly transferred to Nick Katateew. Nick was very knowledgeable about the vehicle, and patient while I explained that I had very specific needs to meet. We live almost an hour away from the dealership and Nick was gracious enough to go out and take a short video tour for me before we made the trip...in the 5 degree weather! We did make the trip, test drove the vehicle, and Nick provided us with all of the service information and the history report on the vehicle, and introduced us to Ben, the finance manager. We came to a quick agreement on final price, and greed to come back the following day to pick up the truck. We were pleased with the cleanliness of the vehicle, the fact that they had already done a thorough check through their service department and had corrected a few items prior to our purchase. the delivery process was quick, paperwork was easy, and we were in and out in about 30 minutes. Overall, great experience with sincere and knowledgeable staff. Nick was great to work with, very personable and sincere. I'm super happy with my purchase and will definitely refer friends and family to Nick! Thanks to Nick and Jack Schmitt Ford Lincoln for making our new purchase so easy!

Comments:

No comments