Tim Turner

Review of Wisp Resort

I'm basing this review off of a terrible experienc...

I'm basing this review off of a terrible experience with reservations. Short version: I was quoted one price and charged another, then told "Sorry, we don't issue refunds." I've sent an email to their info@ address, so I'll update this review (or leave it with more detail) based upon the resolution.

Edit: The issues I had were with a third-party reservation company. As soon as I reached out to Wisp by email, I received a call within 10 minutes to let me know they were working on fixing the mistake. An hour later, I got a second call verifying that it was taken care of. Both employees were very friendly and helpful. Edited from 1 to 5 based on the customer service response. Hopefully everything goes smoothly when I check in!