Please make a wise choice and avoid this ethically...

Please make a wise choice and avoid this ethically impaired company unless you enjoy being treated poorly.

I recently switched to MTS for half the price and more speeds. I left westman for the following reason.

Through the busy summer it I forgot to pay to the internet for no lack of finances some of the months here and there. When I remembered i went to check my bill. I had to call to get my login info since they were not sending any emails or paper bills. When I checked it was overdue. So I called in to make payment arrangements. When i did I offered to pay the bill next week for half of the balance and the rest the following week. I was very rudely told no i had to pay it by the 22nd or they would cut me off and charge me a reconnect fee. In all the years ive had services i had never experienced that. So i asked to speak tp a supervisor. She told me none was available. I left a voicemail shortly after about my services complaining about how i was treated. The supervisor said she couldn t help me and actually they were cutting me off that day and not the 22nd. I had already switched to mts for the 22nd.

5 minutes after the call i was disconnected. Even tho i was told that would happen if n the 22nd unless i paid the full bill right away.

Essentially i was cut off by the supervisor in a highly unethical manner when i was fully willing to pay the bill in full. In fact could have done it the same day. But due to how i was being treated and for other reasons i wanted to make arrangements. By and large this company is unethical and it s employees corrupt and immoral. Do yourself a favor and stock with MTS. A company that cares about you.