I don't have words to describe the unbelievable!!

I don't have words to describe the unbelievable!!
How come a hospital for pregnant women does not have an ultra-sound in the emergency?? What I know there is a bunch with professionals who knows how to use it at NCU as a friend of mine had her premature baby there.

Here is what happened with me, unfortunately.

On Sunday Aug 13 around 6 pm I went to BC Women Labour and Delivery complaining about cramps and bleeding (I WAS 10 weeks pregnant).
I was assessed by an UBC student, who was very kind. They did my blood test and a kind of scan (THEY DON'T HAVE ULTRA-SOUND ON WEEKENDS) which wasn't able to see if my baby was alive or not.

They referred me to the Early Pregnancy Assessment Clinic and I was told they would call me the next day and if I don't receive the call by noon, they asked me to call.

I asked the senior resident if I should go to St Paul's hospital and she said no, as the next day I would do the ultra-sound. But if the cramps or the bleeding increased, I should come back.

This WAS my first pregnancy and of course at 10:00 am on Monday - Aug 14 I called the clinic and I was told by a rude person that I have to wait for the call in the afternoon.... I patiently waited until 2:00 pm and then I called the clinic back. A very nice person answered the phone and told me that all nurses was clinicing and they are the only ones who book appointment and that I could leave a voice message, so they should called me back soon. I left a voice message as per instructions.

Later that afternnon (around 5:00 pm) the cramps and bleeding got worse and I went back to the hospital. I checked-in myself and after 30 min I asked if I would be able an ultra-sound... and guess what??? THEY DON'T DO ULTRA-SOUND AT NIGHT!!!! That was more than enough for me and I left the hospital and head to St Paul's hospital.

I got at St Paul's at 6:00 pm and they promptly assessed me and they were also not able to confirm if my babe was alive or not with their tests, so they referred me to a ultra-sound on next day Tuesday- Aug 15 and I was told I would receive a call from 8:00 am to 9:30 am. Guess what happened?? I got a call at 8:30 am and at 10:00 am I was at the St. Paul's ultra-sound department. Unfortunately, I found out that my babe wasn't alive any more and at 6:00 pm I had a D&C procedure and went home last night.

THE UNBELIEVABLE PART??? I DID NOT RECEIVE A CALL FROM EARLY PREGNANCY ASSESSMENT CLINIC UNTIL NOW THAT I AM WRITING THIS EMAIL!!!

BC staff couldn't have done anything for my babe and he/she stopped to grow at 8 weeks, just after I did my 1st ultra-sound but I sill don't believe that a hospital that suppose to look after pregnant women does not care as it should or do not provide the right information of what the parents should do.

As I said in the first line of my email, I know how GOOD BC Women was for my friend who spent months there trying to hold her pregnancy and her baby was born with 6 months instead 9 months and she is beautiful and healthy.... so my expectation was that high and not even a small effort was done by the staff.

I hope this never happens with another mother who look for assistance at BC Women hospital, as it is a national reference and please figure out what is happening in your our clinic, because they are not doing their job at all!!!

Thank you St. Paul's team who helped and took such a good care of myself and my miscarriage!!!