I was charged with a late fee that was caused by t...

I was charged with a late fee that was caused by their billing system failure to withdraw the funds. I called in but they would not refund the late fee since the month already past. Not the best business policy, no reason to get upset customer for a $15 fee.

Again their system fails to charge my card so now I have to pay a reconnection fee, this is a shady company do not do business with them. The only reason they have customers is because they're the only option. Once Comcast covers their area they will be out of business in no time.