Katie Langille

Review of Hoffman Audi

My boyfriend and I had a very unpleasant experienc...

My boyfriend and I had a very unpleasant experience here. He had called a head of time to let them know what he was interested in and the payment range he preferred to stay in. When we arrived for our appointment, the sales associate was unavailable so we were passed off to the next available one. Once he sat us down he told us that we basically just couldn't afford the car - that's it. He didn't try and work with us or suggest other cars. As soon as the sales associate we had an appointment with became available, we were again passed off. While the next gentleman was a bit more willing to listen, he too looked past what my boyfriend was telling him about his preferences in a car and payment. It's unfortunate that neither sales associate were willing to really work with us and try to sell my boyfriend a car...it's also unfortunate that since we are a younger couple we are often overlooked. They knew his preferences before we even showed up there and we were told that they would "crunch some numbers" before we got in...which didn't happen so it felt like a waste of our time. Overall, it was very disappointing.