Stan Roberts

Review of Westech Vac Systems Ltd.

What a disaster! Zero Customer service. When they ...

What a disaster! Zero Customer service. When they realized that they did not have any used inventory to sell, they took a deposit on a unit that was sitting in a competitors yard on consignment. Confident that they could steal the deal from the competitor, they promised a better price, fresh inspections on both the truck and the Vac Tank and a quick turn around without consulting the consigee or the competitor. Once they had the deposit in hand they went around the competitor to the consignor and told them to pull the truck from the competitors yard because they have it sold. What a battle. The consignment was still in place for 80 days in the competitors yard, and this salesman JEFF(westech) had made huge promises based on virtually nothing. Refusing to return the $10,000 deposit he had taken on a unit that they had no rights too, the war began.

The only person who lost on this deal is the Customer trying to sell his Vac unit stemming from the false promises made by the sales team at Westech (Jeff). For all you Vac guys out there beware. Business' are build on service and not greed. Sad to see an establishment of this size behaving in such a dirty and unprofessional manner.