W

William Paterson

4 years ago

Took my Altima in for its first oil change and as...

Took my Altima in for its first oil change and asked them to check thee alignment, as it was creeping to the left.
Waited 2 hours and was told my car was ready.
Only changed the oil and put it on a hoist to check for front end suspension damage.
No damage, no alignment problem!!!!
DUGHHHHH
Didn't even take it for a test drive..
Service counter guy refused to rake further action without the manger's approval
Had to wait another two hours for the manager to show up and had to threaten hum with litigation,
Finally, they sent it across the street to have thee alignment corrected.

Disgusting!!

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