My 87 yo dad has been hospitalized here for a coup...

My 87 yo dad has been hospitalized here for a couple of days. The times that I sat with him, I noticed several employees with attitudes and doing least as possible to assist the clients. Being I am a first responder, I know there are times when it seem like the day will never end but you never let that affect the way you deal/interact with people. Not all staff members were this way (Dr's, Nurses ie professional staff). I also noticed that he didn't get his meal for several hours (4) after he ordered it. The Dr's were pushed meds and my dad hadn't eaten a meal which caused him to become nauseated. I personally went to the nurse's station and asked for a meal for my dad and the assistant blew me off and stated "It should be here in about an hour." I ended up walking downstairs and purchasing food from the cafeteria and got him fed before the meal he ordered arrived.