Steve Berger

Review of Waldorf Astoria Chicago

My wife and I went with the sole purpose of trying...

My wife and I went with the sole purpose of trying the Vi-spring mattress in the few rooms that have them.We waited approx a year before there remodel was done.We traveled from Michigan to spend 2 notes on a Vi spring mattress with he internet of purchasing one.Our room and service was beautiful as well as the rest of the facility.We had this planned for several months as we needed a firm and medium mattress for us.When we got there we had a Baronet brand with we new.We were in the market for Signatory or Sublime model.During first nite we woke up many times and had a terrible nite sleep.We had worse experience second nite.We took pictures of bed and you can see the bed was put on a Sealy base and the mattress was quite old and not taken care of.We did end up purchasing a Hastings 2000T mattress from Chicago Luxury beds vs a Vispring.In conclusion the Waldorf let us down without having the proper management in place to make sure the mattress are up to speed and Vispring let us down by advertising that the Waldorf was the place to go for the experience.If you want a beautiful place to stay this is it,If you are going here to experience the Vispring,don't waste your time.