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Location, gym = amazing. Wouldn't stay here again,...

Location, gym = amazing. Wouldn't stay here again, management is to blame here - front line staff not trained on the basics.

In my 4 night stay:
*Housekeeping tried entering my room while I was showering (9pm)
*Day 1 keycard stopped working (went down to front desk), day 2 door wouldn't lock, so front desk asks me the guest to wait for lock smith
*Front desk messed up my bookings and ended up locking me out of my room

In total I had to spend 3 hours of my time waiting around, and in any 2 star hotel by comparison (not just a comparable Hotel) any of this would never be an issue.

What should have happened is a manager apology and refund on one of my nights.

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