J

Jason McCarrell
Review of SPC Sports

3 years ago

NO STARS!!!! I only put 1 star because it made me...

NO STARS!!!! I only put 1 star because it made me put something!!! Absolutely horrible!!! They will promise you the world and produce nothing!!! After hours, on their website, I ordered a Combat Maxum (-10) bat. As soon as they opened the next morning, I called and requested to change to a "-12" bat. They told me the order had not been processed and they guaranteed me that I would receive a -12 bat. Their website said the bat would be sent 2 day air. LIES!!! 10 days later I received a -10 bat. I immediately called and requested to correct the problem. Of course the guy I needed to talk to was not in. No call back. Call again, no call back. 3rd time I called, they sent me to Crystal, the "office manager". Crystal told me that they could not send me the -12 until I sent the -10 back. I eventually had to pay for the -12 bat and then send the -10 back and supposedly they would refund my money. I was guaranteed rush shipping on the -12 bat. It is now 8 days after I was guaranteed rush shipping and I cant even get a tracking number from them. Still no refund on the -10 either, even though the tracking number shows it was already delivered back to their store. Horrible company built on broken promises. It has now been 20 days since I ordered the bat originally and I still have nothing. Baseball season is almost over. DO NOT DO BUSINESS WITH THESE PEOPLE!!!!!!

Comments:

No comments