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Review of Jefferson Health Systems

I have been a fan of Jefferson Hospital for many y...

I have been a fan of Jefferson Hospital for many years. Over a decade ago their fine cardiac and diabetes departments helped my dad for years maintain his health far beyond what most would have done. However over the last year I have been there visiting a critically ill patient and then my niece who had just had her first baby and boy did I see a change. Praise first - the nursing staff is WONDERFUL!!!! They do an excellent job under not so great conditions. They are understaffed and overworked and yet manage to give excellent care to their patients. My niece went thru 36 hours of labor and had to wait until a nurse intervened before she was given a meal. The kitchen staff never contacted her about her dietary concerns etc and were unapologetic that she couldn't eat what they brought her. The cafeteria closes at 6PM on weekdays and then 2 on weekends. This is crazy and a bad business practice. And the quality of the food is horrible. In this day and age you can and should be doing better. Get more nurses and work on your kitchen/cafeteria. No reason for this lack in either area. My 3 star rating would have been lower if it weren't for the nursing staff.