The campus is beautiful, welcoming, and our little...

The campus is beautiful, welcoming, and our little one loves checking out all the statues. The nurses are fantastic, and show such compassion.

The urology dept is impossible. Cannot get a call back, cannot get direct answers to direct questions. Scheduling months out. No appt reminders, just "you should have seen it on mychart." (PS, not everyone has used mychart before, myself included. I had no clue how to do more than read and send a message). My level of frustration with this office is overwhelming, and I wished we had chosen Dayton or Toledo instead.