peter c

Review of Sheraton Baltimore North

it is very sad when I Hotel treats any paying cus...

it is very sad when I Hotel treats any paying customer the way they treated me & my family.
Apparently having reservations doesn't matter at this hotel....especially when you need to ammend them.
do beware...when there's any special events going on in the week end area such as parents weekend this past weekend they will not work with you at all even though you've made your reservation months in advance... when you need to only have your reservation for one night not 2 they will tell you to go screw and they will not help you out... they onot tell you it's a two-night minimum because they're not saying that but in reality that's what's going on

They you the hotel is booked they probably over book and now they're scrambling

how can you tell me you could not amend my reservation because the hotel is booked when I had already have a reservation that is why the hotel is booked because I'm part of the people that have a reservation

Management dosent care