Bryan Hutchison

Review of Priority Honda

I will never be coming to your dealerships again. ...

I will never be coming to your dealerships again. I never do online reviews because I understand things happen, however my experience today was the worst experience I have ever had. If you tell a customer something over the phone you should accommodate what was said. I was told to bring in my car for service and they would be able to accommodate an oil change and state inspection and would have finished by the end of the day. I called at 1:50pm and arrived at 2:20pm. When I arrived they said there is no way they could accommodate me today or tomorrow. Next available appointment is in two weeks. I informed rep that I called and was put on hold for them to discuss with dispatcher and was told to come in. She said I ll check with disbatcher. Of course she came back and said unfortunately they can t service today or Tomorrow. I am honestly debating on trading in my car, because I take into account that it s not just the car you buy it s the dealership too. No need to contact me or respond back. Done Done Done with priorities in general now