Nicole Readdick

Review of Dee Sign Company

UNAUTHORIZED CHARGES- BEWARE! I placed an order w...

UNAUTHORIZED CHARGES- BEWARE! I placed an order with Dee Sign and received an email confirmation immediately with one amount. Tax and Shipping were added after the fact. I can somewhat understand the tax, but the shipping charge was over $35 for a small box that contains SIX brochure boxes. I have ordered from Dee Sign for fifteen years, but this will be my last order. My order total ended up being $49.20 over what I confirmed. To top it off, customer service said I would be responsible for shipping charges back if I wanted to return the item. They said that they cannot quote shipping charges with the order. That seems pretty amazing to me considering the thousands of retailers that seem to do this just fine.