The Peninsula may be the best hotel in the city! O...

The Peninsula may be the best hotel in the city! Often you pay a premium price for a mediocre experience. Here you pay a premium price and feel that the promise was delivered. The staff is incomparable. Every touch makes you feel special - including (maybe especially) housekeeping, room service, bellmen - right down the line!
While I am happy to rave about our experience at the hotel, I need to add that the rooftop bar is a separate animal. We visited on multiple occasions and always felt that we entered the real New York. The one where the staff doesn't care and you are on your own in the concrete jungle - but still paying a premium price.
Having shared the negative, I want to end by saying we loved our stay at The Peninsula and will be back whenever in NYC