nancy oram

Review of Jack & Mike's Brickhouse Bar &...

Just left there, was there three hours with a part...

Just left there, was there three hours with a party of five for a birthday. The service was terrible. The bartenders left us sitting there, we were able to finally get two drinks in three hours, they were much too busy talking to all the male customers and gossiping with each other to pay any attention to us. We ordered bar pies, 2 bartender repeated order to us, 1 pie arrives, 5 maybe 7-8 minutes go by until we can get someone's attention to ask where our other pie is, they apologize, say they messed up, give us a free pie, doesn't come for another 15, no drinks, can't get anyone's attention. Finally get drinks, glasses are empty all around us, we need refills again, all the glasses stay empty on each side of us for twenty minutes while we watch the bartender talking, and texting. We decided to not get another drink and get our check and leave, still no one has asked us if we want refills, 10 minutes go by finally we go down the bar to get her to ask for our check. Bar wasn't that crowded, by any means. So frustrating the level of service provided to customers there. Will never go back.