guerin

Review of OPTEVEN

unbelievably bad, amateurish and extremely slow. i...

unbelievably bad, amateurish and extremely slow. insurer that does not insure much or even nothing.
We have a major breakdown in May 2020, engine failure and injector failure at 92000Km. Vehicle immobilized for 7 months and still guaranteed by Opteven. after several steps on my part expertise, relaunch, recall to my load of course. this company did not participate in any financial charges. result 17,000 euros of repairs and no support from them because of a faulty injector that is not part of the list of guaranteed parts. inhuman and shameful enterprise. We expected at least a commercial gesture but nothing, no compassion, it's just SCANDALA.