Tom D

Review of Lewisville Volkswagen

Recent trip to VW of Lewisville was the worst expe...

Recent trip to VW of Lewisville was the worst experiance. A sales man Mr. Cars had been in touch with my fiance and I through out the week and several times that morning about a specific car we had been looking at. We told him we were coming to see it that day. On arrival Mr. Cars proceded to sit us down and fill out paper work, irritating because we want to see the car first right...well finally he tells us the car has been sold several days ago. THIS WHOLE TIME HE HAS BEEN SCAMING US TO GET US IN THE DOOR!!!!! Ugh I was mad and all he can do is start insulting me. Where has customer service gone?
I told him that was very terrible customer service, he said thats how things are these days. Well Mr. Cars customer service is not dead and we will buy a car from a sales man who can at least pretend to give a s#%t about his customer.