Stayed for my Mum's Birthday, over Easter weekend ...

Stayed for my Mum's Birthday, over Easter weekend for one night. I was surprised to find that the decor and main hotel is quite dated none of the art correlated to one another, old distressed hallway rugs lined the path to the extension building we were staying in.

The room we were allocated was one of the top annex style rooms with only one sash window opening 3 inches to allow air to circulate the room. It was a unexpected warm Easter weekend, I asked guest services if we could have a fan for the room as there wasn't any aircon. We didn't receive any fans, and found 4 of them in a cleaning cupboard on our departure.

Our sleep was interrupted by a loud guest from America who we could hear all through the night on the phone. This was due to the thin connected door between the two rooms.

The guest service was intermittent and lacked care and attention. Food was without fault we booked the K thai restaurant which was lovely, a short trip with one of their minibuses, the driver was knowledgeable and friendly telling us the history of the grounds. Breakfast was also outstanding. We visited the swimming pool facilities which is three buildings away from the main hotel, a nice way of viewing the other accommodation available. Unfortunately the steam room was broken when we arrived, which was a shame.

All in all an average stay but not at all worthy of a 5 star rating, does not live up to its reputation which is a pity.