What a joke of customer service! Found a vehicle I...

What a joke of customer service! Found a vehicle I liked online, (I'm 4 hours away) called and spoke to a customer service rep who themselves are very inept. After multiple calls they send me to a used car manager named Eddie who assured me the car was available and will take a few more photos and send them to me. I told him I'm ready to purchase and will come immediately to purchase and offered to put a deposit down. 5 days goes by and I'm constantly calling and texting eddies personal phone and NOTHING! Finally I called and asked to speak to another manager who informed me the vehicle sold. A simple text back saying the vehicle was sold would have been sufficient. Ignoring a customer is poor service that reflects on Woburn Toyota as a whole. This place is a joke and they must have extremely low expectations of employees especially their managers. PLEASE SHOP AROUND and don't believe anything these unprofessional managers and reps tell ya. 169 yelp reviews with a two star rating speaks for itself. BELIEVE the reviews you read! Toyota corporate is my next call, and they should consider associating them selves with such trash.