If there were negative stars I would have left the...

If there were negative stars I would have left the lowest negative star. My son was rear ended on the interstate by a person insured by Traders. He has called the adjuster 7 times with no return call. He talked to someone else at Traders, they emailed her telling her to call him. She did call, but he was in a meeting and couldn't answer the phone. She left a voicemail stating the person who hit him was not insured at the time of the accident. Her certificate of insurance states she has coverage from 1/20/2017 - 7/20/2017. The accident occurred within this coverage time. Then the adjuster stated, she only talks to the person who filed the claim. So a claim was filed....what? This company is extremely unprofessional. I hope the CEO of this company is taking these comments seriously. I will amend this review when I hear from someone at this company and my son's truck is fixed. #Disappointed