A star is because we have to ... No problem enteri...

A star is because we have to ... No problem entering the premises, but a leaking tap from the first week, a long weekend, followed by a public holiday, the tap does not close anymore, I have to change it myself in an emergency. No refund, no discussion possible, you had to fill out the online form and wait for them to answer me ... Within a few days of course ... Unpleasant staff, not accommodating and who hangs up ... give them 1,500 in agency fees ... 10 days for a plumber to contact me. I don't even hope to see my deposit again one day, they will find some regularization of charges to make me pay !!!