Blocked drain from house to main drain, guy cleare...

Blocked drain from house to main drain, guy cleared it although it was pitch dark at 4.30 pm. The drain from kitchen ran through although waste was backed up in the rain gutters on edge of my patio, and another offshoot of this drain from the bathroom, neither of these cleared. Next day I had to clear an almighty mess from where it had overflowed onto the patio, not visible in the dark, and within a few days realised the other offshoot was still backed up and flooding. Able said the engineer would charge again for another visit, I am livid as this job was only half done in the first place! Never use these again!