Tyson Schmitt

Review of Pacific Finance Group LLC

In case you aren't familiar with home loans, these...

In case you aren't familiar with home loans, these guys are mortgage brokers, meaning they shop for the best interest rates for you by comparing various rates from lenders. They act as your liaison to the lender and handle all communication that is required. I worked with Carlton to get my purchase loan and rate locked in and Chasity for all the loan processing. I was able to get an interest rate much lower than any other lender, so it was an obvious choice to go with Pacific Finance.

Chasity and Carlton were both very responsive by email, and fairly easy to reach by phone. Any question that was asked was always answered same-day. Chasity was my liaison to the lender (loan processor) and was very driven to get me any and all information I need. As with any lender, as long as you are proactive and get Pacific Finance Group what they ask for quickly, then you will be fine. I live in Olympia so I never physically met anyone at Pacific, but I can attest that they are legit and can handle all paperwork via email and electronic document signing.

I did receive a large delay in the processing of my loan due to poor management of the first appraisal. This is the fault of the appraisal management company and the appraiser who apparently botched the appraisal. We needed to order another appraisal with a rush status to get my loan finalized in time to close. We ended up closing 2 days later than our original closing date. My advice - schedule the appraisal as soon after the home inspection as possible. This part took 4 weeks - not to the fault of Pacific Finance Group. Pacific actually escalated the issue to some of the higher-ups at the lender and appraisal management company to get me the new rushed appraisal, so I'm appreciative of that.

To sum it up, if you are looking to use Pacific Finance for your purchase loan because their interest rates are insanely low, then go for it! I closed Friday 6/3/2016 and I'm happy I used Pacific.