OFCP calls me every couple of months and I try to ...

OFCP calls me every couple of months and I try to help them out. I look all over my house to find things for them. This time I've had stuff on my steps for two days. Yesterday, I called them three times and finally they told me that the driver was going to come today. After coming home and finding the stuff was STILL on my front steps, I was told that the driver didn't bother to tell them that he hadn't come to my house. I actually had to ASK for an apology. If they can't take the time to let me know they aren't going to bother to come, I can find someone else to donate to. Organizations like this should hire people who know a bit about common courtesy because none of the people I spoke to had any.