Hello, do not buy any products from this company. ...

Hello, do not buy any products from this company. Yes they are much cheaper than other equipment but if you get a similar problem to mine you will regret it. I received a defective elliptical machine, it made all types of noises from clicking, clacking to banging. I reported it after i setup the equipment and brought it into my home.

I filled a support ticket asking for help and someone to come out and fix it. After 30 days they still had not gotten back to me. I filled a dispute with my credit card as it is not fair that they send me a defective equipment and they have not acted on trying to fix my problem.

Credit card got my money back, and finally nordictrack contacted me to return the equipment which i was more than glad to do. Heavy piece of junk. The equipment was returned and then they rebilled my transaction on my credit card. Now they refuse to give me a refund for 90 - 180 days until they resolve there internal finance issues.

I have never in my life had to wait so long for a refund and I am still waiting. I am getting ready to sue this company for my money if i dont receive my refund soon. Be warned and move on and purchase your equipment from a reliable, reputable company. This company is not reputable at all and they are a bunch of thief that will try to keep your money from you.