I ordered my pump in September. They had an issue ...

I ordered my pump in September. They had an issue which they didn't notify me of. When I called to follow up they apologized and said they would have my pump in 48 hours. Again, they did not send me the pump. Two more efforts to get it and work with them. They assured me, especially since I had my child it would be sent to me immediately. I finally had to buy one after seven days after I had my child and trying to hand pump. They made minimal efforts to provide any explaintion or apology. I work with durable medical equipment providers professional. I am disheartened by their complete lack of professionalism and their basic inability to do their job. DO NOT USE THEM!