Andrew Lee

Review of Upright MRI of Colorado

Let me begin by saying that the staff here is very...

Let me begin by saying that the staff here is very courteous, unlike some other practices in the Denver area.

However they receive a bad review due to a critical error that Upright MRI made with my health insurance provider. I scheduled for a scan to look for any tumors in my head. Upright MRI was provided every detail about my health insurance plan; account number, deductibles etc and they told me that the total would be $250.00. 2 months after my scan I receive another bill from them for $375.00. When inquiring about the additional charge, I was basically told by Upright MRI that my health insurance provider was only going to cover so much of the scan and now I would have to cough up that additional difference. So then why was I told the total bill would only be $250 back when I initially got the scan? Upright MRI had all the information they needed from me and they dropped the ball hard due to poor communication or maybe even lack of.

Needless to say the next time I think I may have a tumor in my head, I'll just live with the tumor rather than deal with this level of carelessness.