Rachel Tran

Review of VicRoads

I had a lovely (and very quick and efficient) expe...

I had a lovely (and very quick and efficient) experience updating my address and taking a new photo for my licence at VicRoads on Exhibition. It was the end of the day, everyone was tired including myself. But the woman who served me was hilarious and so nice! I wish I remembered the exact spelling of her name. But she was working Friday 14th on counter 11! Karishma? It was an Indian name. She is the perfect example of how customer service should be displayed. I ve been here maybe 3 times and have always had pleasant experiences with other staff too.