MacKenzie Gonzalez

Review of Holiday Inn/Salt Lake City, Do...

Don t waste your time and money. I called ahead of...

Don t waste your time and money. I called ahead of time to make a reservation for 1 night. I was told the room would be $131 before taxes. When I arrived to check in they charged me for $224.10 They failed to mention over the phone that there would be a $75 hold on the room. Cash is not accepted card only. Not only that but they ended up charging my credit card twice. I went out to dinner with my family and when I arrived back to the hotel around 9pm the parking garage was full on all levels. There is not enough parking for even half of the hotel. I asked the check in desk where I am supposed to park granted that I paid to stay at a hotel there should be a place for me to park. I was told that it s free to park in front of the pay meters in town until 8am or there is a lot for the night for $13. Besides that I booked a 2 queen room. The bathroom has a sliding door that does not lock or stay shut. It constantly rolls open while you re using the restroom. The morning of check out we tried the free breakfast. It was cold and stale. It immediately made me feel ill. My husband and I have stayed at several other HI Express hotels on the west coast and have never had a problem. We will not be staying here again. Not worth the money. I recommend paying a bit more to stay somewhere else.