Bought a car at Terry Reid Kia. Now that it's clos...

Bought a car at Terry Reid Kia. Now that it's closed, I had to deal with Terry Reid Hyundai but now that the car is paid off and I'm trying to get a gap insurance refund, I get no responses from any of the staff when I inquire about it. I was told 4-6 weeks and now it's been 10 weeks without any communication or refund. Would not recommend this dealership - it looks like they stop caring once they sell their inventory.