They are terribly understaffed. It took an hour an...

They are terribly understaffed. It took an hour and a half to get a luggage cart when leaving. Check in took almost an hour. Parking is valet only and $55 per night. There is no way to get to your car without using the valet. There was a malfunctioning elevator in the lobby and we had to wait until someone came down in another elevator to go up. Cleaning service didn't restock the coffee. We were given a key that didn't work and when I went to the desk to tell them the key didn't work, they just gave me a new key without checking id or anything (this was the next morning and it was not the same person). So all you need to do is go to the desk and ask for a key to room number ___ and they give you a key.