If I could give this company a zero I would. They ...

If I could give this company a zero I would. They were supposed to pay a claim for my surgery through my job two years ago and they did not. I have been in contact with two of their agents over the last year and during this process both agents are no longer with their company. Retention of employees must be an issue! The bill has since been transferred to my credit score and it is impacting my life in a very negative way! I am still in the process of trying to fix it and haven't heard anything from them as my case keeps getting dropped due to their retention rate of their employees. I am extremely disappointed.