Jason Saavedra Review of Hawk's Cay Resort, Florida
1st time at Hawks Cay for Father's Day weekend 202...
1st time at Hawks Cay for Father's Day weekend 2020.
Was told resort was operationg at 50% capacity. The place was packed!!
Arrived at 4 pm waited over an hour in line to check in only to be told our room was not ready.
Some guests from the pool walking through the main lobby were NOT wearing masks, shoes, shirts or keeping social distancing. Designated enter and exit signs not followed. No staff inforcing the Covid-19 rules. Didn't see a cleaning crew wiping down door handles & restrooms regularly to sanitize. Securty at guard gate was only there some times?
Repair man came, wore his dirty shoes up the carpeted stairs and into our bathroom. Who's disinfecting that now?
We moved into the Harbor villa that had a broken laundry door that nearly fell on my wife trying to do laundry. I removed it and left it off to the side. No outside patio light to enjoy at night? Didn't even bother to complain at this point.
I was unhappy with the out of tune staff and scared of the lack of Covid-19 sanitary procedures. They have to do better inforcincing COVID-19 rules. Have the repair staff wear proper sanitizing protection or send a cleaning crew after the repairs are done.
Dosen't seem like they were prepaired to open safely. We had 2 childeren with us.
Not worth risking the lives of guests to make a profit.
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